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Contact support.

Describe the problem and attach a technical report for app issues.

Email support

Support

support@voicefortress.com

We aim to reply within two business days. Replies are in English.

What to include

  1. 01What happened and what you expected.
  2. 02For a technical issue, attach the file saved from Settings → Help & feedback → Report a problem.
  3. 03Any error code or steps that show the problem, using invented text.

For billing or sign-in questions, include your account email and any relevant purchase reference. Never send card details or sign-in codes.

Keep private information out

Do not send patient or client details, other sensitive personal information, dictated text, recordings, passwords, sign-in links, your profile folder or screenshots showing private information.

The technical report contains no dictations or audio. Saving it does not send it.

Security reports

Security

security@voicefortress.com

For vulnerabilities, send a short description and steps to reproduce, without private content or credentials.